Terms and Conditions

1. Agreement to Terms

Welcome to Velocity Consulting Firm. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and consulting solutions. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

2. Services Description

Velocity Consulting Firm provides professional consulting services including but not limited to:

• Business strategy and management consulting
• Operational efficiency assessments
• Digital transformation advisory
• Financial and risk management consulting
• Industry-specific consulting solutions

Service descriptions on our website are for general information purposes. Specific deliverables and scope of work will be defined in individual service agreements or engagement letters.

3. User Obligations and Acceptable Use

When using our services, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes
• Comply with all applicable laws and regulations
• Respect intellectual property rights

Prohibited Uses

You may not use our services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Transmit harmful, offensive, or inappropriate content
• Engage in fraudulent or deceptive practices
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Use automated systems to access our services without permission

4. Intellectual Property Rights

All content, materials, and intellectual property on this website, including but not limited to text, graphics, logos, images, software, methodologies, and frameworks, are owned by or licensed to Velocity Consulting Firm and are protected by Croatian and international copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for their intended purposes. This license does not include any right to:

• Reproduce, duplicate, or copy materials without written permission
• Modify, adapt, or create derivative works
• Commercially exploit our content or methodologies
• Remove or alter copyright notices or proprietary markings

Client Work Product

Unless otherwise specified in individual service agreements, deliverables created specifically for clients become the property of the client upon full payment. However, Velocity Consulting Firm retains ownership of pre-existing methodologies, frameworks, and general knowledge used in service delivery.

5. Confidentiality

We recognize the confidential nature of client information. Both parties agree to maintain confidentiality of proprietary information shared during the course of our engagement. Specific confidentiality terms will be outlined in individual Non-Disclosure Agreements (NDAs) or service contracts.

Confidential information does not include information that is publicly available, already known to the receiving party, or independently developed without use of confidential information.

6. Payment Terms

Payment terms and pricing for our services will be specified in individual proposals and service agreements. General payment conditions include:

• Fees are payable as outlined in your service agreement
• Invoices are typically due within 30 days of issuance
• Late payments may incur interest charges as permitted by law
• All fees are exclusive of applicable taxes unless stated otherwise
• Certain services may require advance payment or retainer fees

Failure to make timely payments may result in suspension or termination of services.

7. Warranties and Disclaimers

We strive to provide high-quality professional services. However:

Service Warranty

Our services are provided using reasonable care, skill, and industry best practices. We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards.

Website Disclaimer

THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• Our website will be uninterrupted, secure, or error-free
• Results obtained from using our services will meet your requirements
• The accuracy, completeness, or reliability of any information on our website
• Defects or errors will be corrected

No Guarantee of Results

While we use our expertise to provide valuable recommendations, we cannot guarantee specific business results or outcomes. Success depends on various factors, including client implementation and external market conditions.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

General Limitations

IN NO EVENT SHALL VELOCITY CONSULTING FIRM, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our services
• Unauthorized access, use, or alteration of your transmissions or content
• Business losses or interruptions

Liability Cap

Our total liability to you for all claims arising from or related to our services shall not exceed the amount paid by you to Velocity Consulting Firm in the twelve (12) months preceding the event giving rise to liability, or EUR 10,000, whichever is less.

Exceptions

These limitations do not apply to liability for fraud, willful misconduct, gross negligence, or any liability that cannot be excluded or limited under applicable law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Velocity Consulting Firm and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from:

• Your use of and access to our services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Your violation of any applicable law or regulation
• Any misrepresentation made by you

10. Termination

Termination by Us

We reserve the right to suspend or terminate your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

Termination by You

You may terminate your use of our services at any time. For ongoing consulting engagements, termination terms will be specified in individual service agreements.

Effect of Termination

Upon termination:

• Your right to use our services will immediately cease
• You must cease all use of our proprietary materials
• Payment obligations for services rendered remain in effect
• Confidentiality obligations continue to apply
• Provisions intended to survive termination will remain in effect

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Croatia. The parties specifically exclude the application of the UN Convention on Contracts for the International Sale of Goods.

If you are a consumer resident in the European Union, you benefit from mandatory consumer protection provisions under the law of your country of residence.

12. Dispute Resolution

Informal Resolution

In the event of any dispute or claim arising from these Terms or our services, the parties agree to first attempt to resolve the matter through good faith negotiations. Please contact us at [email protected] to initiate informal dispute resolution.

Mediation

If informal negotiations do not resolve the dispute within thirty (30) days, either party may request mediation before a mutually acceptable mediator in Croatia. The costs of mediation shall be shared equally unless otherwise agreed.

Arbitration

If mediation is unsuccessful, disputes may be resolved through binding arbitration in accordance with the Croatian Arbitration Rules, unless prohibited by applicable law. The arbitration shall take place in Croatia, and judgment on the arbitration award may be entered in any court having jurisdiction.

Consumer Rights

Nothing in this section prevents consumers from exercising rights under applicable consumer protection laws, including access to alternative dispute resolution platforms.

13. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Your interactions with third-party organizations found on or through our services are solely between you and such third parties. You acknowledge and agree that Velocity Consulting Firm shall not be responsible or liable for any loss or damage incurred as a result of such dealings.

14. Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15. General Provisions

Entire Agreement

These Terms, together with any specific service agreements, constitute the entire agreement between you and Velocity Consulting Firm regarding the use of our services and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted transfer or assignment in violation of this section shall be null and void.

Notices

All notices under these Terms shall be in writing and shall be deemed given when delivered personally, sent by confirmed email, or three days after being sent by prepaid certified or registered mail to the addresses specified in your service agreement or to [email protected] for notices to us.

Language

These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail to the extent permitted by law.

Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.